For members


What is France Connect and how could it make your life simpler?

If you get a shudder of horror every time you think about a French bureaucratic task, you may be surprised to hear that the country’s bureaucrats have set up something designed to make everyday tasks a little easier.

What is France Connect and how could it make your life simpler?
Image: FranceConnect screengrab

More than 25 million people living and working in France can now access 900-plus public and other services online, using a single user ID and passcode combination.

Any website that has the above FranceConnect logo means you can log in using your existing accounts, rather than having to set up a new account with a new ID and password every time you want to use a different online service.

Who can use it?

You need a French social security number, so this isn’t for visitors or second home owners. However if you live here and are working or registered in the French healthcare system you can use it, it is not reserved for French citizens. This needs to be a permanent social security number, not a temporary one.

You will find your social security number on your carte vitale health card or on you payslip.

What you can do
Using FranceConnect, you can access your tax and medical information, open a bank account; renew ID cards, French passports or driving licences; register your new car, or deal with utility bills.

More than 900 services are available to access via the site, including the newly launched section to download a version of your French vaccination certificate that works with the EU vaccine passport. 

How it works
To access services via FranceConnect, you need to already have an online account for one of the following online services in France:

Once registered with one of these sites, you can login to any website displaying the FranceConnect logo using the same ID and password that you use for that site.

Here’s a video, in French, to explain how it works.

If you moved to France recently and do not yet have an account on the tax website, you can apply for a tax ID number, called a numéro fiscal, before you have made a declaration. To do this, visit your tax office, or fill in the form here

Additional security
Whenever you log in, you will receive an email informing you of a log-in to your account. This is to help stop criminals accessing your account. Even if you do not see the email until later, you can still report any unauthorised log-in.

Member comments

  1. Been using it ever since it kicked off but it helps to use a password manager such as “Roboform” to help remember the login details.

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For members


French vocab and prices: Your guide to visiting the dentist in France

From finding a dentist to treatment costs, plus the crucial bits of French vocab, here's everything you need to know about visiting the dentist in France.

French vocab and prices: Your guide to visiting the dentist in France

The dentist – as unjustly dreaded in France as they are anywhere else in the world.

But, while few, if any, of us enjoy visiting our friendly, neighbourhood chirurgien-dentiste, we all know that it’s important to care for our teeth and gums, so here’s what you need to know.

How to make an appointment

A simple web search for a dentiste or chirurgien-dentiste will bring up the contact details of local professionals. Then it’s a case of ringing up to make an appointment. There is no need to be registered with a dentist, you can visit anyone who has a free appointment, although you may prefer to keep your appointments with the same person if you are  having ongoing treatment.

Alternatively, sites such as Doctolib may allow you to book a slot online.

If you’re worried about remembering your French verb conjugation while you have a mouth full of blood, Doctolib also lets you know which languages your dentist speaks.

READ ALSO How to use the French medical website Doctolib

How much it costs

The government-set going rate for a dental check-up is €23 for dentists working in the public health system – which most do. As a result, 70 percent of that fee, paid at the time of the consultation, will be reimbursed for anyone who holds a carte vitale.

Check-ups last as long as the dentist needs to examine your teeth. If no additional work is required, it’s just a few minutes in the chair.

If you require additional work, then how much you pay goes up – along with the time it takes. A basic filling, for example, costs €26.97, of which €18.88 is reimbursed. Descaling adds €28.92 to the initial bill, but is again partially reimbursed.

The upfront cost of root canal work on a molar, meanwhile, is €81.94, while extraction of a permanent tooth costs €33.44. 

The full price list is available on the Ameli website.

For any procedure that costs more than €70, your dentist will provide you with a written estimate, along with a number of options. 

Remember, these prices are for dentists operating in the state sector. Fees at private practices are higher.

What about crowns, implants or dentures?

Your dentist might offer you the option of a crown or implant instead of the basic treatments of fillings and extractions, but these are expensive and are usually not covered on the carte vitale, so here whether or not you have a mutuelle is important.

The top-up health cover known as a mutuelle – find more details here – will generally offer dental cover, but exactly what is covered depends on your policy.

If you require special treatment, make sure to consult the price list, as you will often have to pay up front before you can claim anything back. 

Dental hygienist/teeth-cleaning

If you like to visit the dentist regularly for a scale and polish you will need to check whether your dentist’s cabinet employs a hygiéniste dentaire (dental hygienist).

Most practices do but not all. If you’re going to a new practice it’s generally better to make an appointment first with the dentist for a check-up, and then ask for regular hygienist appointments.

Useful vocabulary

Dental surgery – un cabinet dentaire

Emergency dentist – un dentiste de service

I would like to make an appointment – je voudrais prendre un rendez-vous

I would like a check-up – je voudrais une visite de contrôle

It is an emergency – c’est une urgence

A tooth – une dent

Wisdom teeth – les dents de sagesse

A filling – une plombage or un pansement

une dévitalisation – root canal

I have broken a tooth – je me suis cassé une dent

I have a toothache – j’ai mal aux dents

My gums are bleeding – Mes gencives saignent

I have a cavity – J’ai une carie

My gums hurt – J’ai mal aux gencives

This one hurts – Celle-là me fait mal

These ones hurt – Celles-là me font mal

An abscess – Percer un abcès

Nerve – le nerf

An extraction – une extraction

Injection – une injection/une piqûre

Local anaesthetic – une anesthésie locale

Denture/s – les dentier/s or une prothèse dentaire/les prothèses dentaires

A crown – une couronne

A bridge – un bridge

ARRRRRRGH – AIIIIIIIIE (hopefully you won’t need this one)