What annoys foreigners the most about the French keyboard

Author thumbnail
Oliver Gee - [email protected]
What annoys foreigners the most about the French keyboard
An AZERTY keyboard in France. (Photo by LOIC VENANCE / AFP)

From illogical use of the shift key to an impossible-to-find the @ sign, here are some of the biggest complaints that foreigners have with the so-called "AZERTY" keyboard.


Few can forget their first encounter with a French AZERTY keyboard. The keyboard, which is only used in France and Belgium, is named after the order of the first six keys (as is the more common QWERTY keyboard).

If you take a job in France, and you use the company computer, then you'll run into some of the AZERTY challenges from the first time you try to find the @ sign to spell out an email.

"Just ditch AZERTY for crying out loud. It's terrible," one reader of The Local said.


Here's why French keyboards can be the bane of foreigners' lives (even though there is often logic behind the design).

The placement of the letters

The differences are few when it comes to the actual letters of the alphabet: The A and Q are switched, as are the Z and W, and the M is transferred to the end of the middle row, rather than at the end of the bottom.

But even though most letters are in the same place, these small changes make for some annoying mistakes for quick typists - or for those emailing home during a trip to France. 

If you're not careful, "a quick pizza" can turn into "q auick piwwq", for example. You can find an image of an AZERTY keyboard HERE. Then compare it with a QWERTY keyboard HERE.

The reason the letters are in a different order remains unknown, as is much of the reasoning behind the buttons on French keyboard, which took off in the early 20th century according to French historian Delphine Gardey.

French speakers in other countries like Canada actually prefer the QWERTY keyboard. 

It is worth noting, however, that the letter Z is much more common in French than it is in English, and the Q occurs slightly more frequently too.

There have been several re-designs of the order of letters on the French keyboard over the past century, but none have taken off. 

Finding that pesky "at"

Times have changed since the French keyboard was designed, but it needs to adapt. Specifically, they need to have an easy-to-find @ symbol, and an easy-to-find euro symbol (€). 

Both of these require an "Alt Gr + " to find them (hidden a step beneath the ones that just need a shift). This is a relatively easy fix too - just do away with the ridiculous keys like ù - a letter used by the French just 0.058 percent of the time, and a letter that gets its own key!

Pressing shift for a full stop

It's baffling, we know, but to write a full stop (or a "period" as it's also called) you need to hold down "shift + semi colon" - even though a full stop is far more common than a semi colon in any language. 

"It really is illogical," wrote The Local's Facebook follower David Chambers. "Swap the comma and full stop please, I hate having to press shift when I'm typing .com"

However, other expats say they cannot go back to the English QWERTY keyboards after getting used to the French version. One reader tweeted "Makes me laugh...I bought an AZERTY keyboard when I still lived in the uk so that I could type with accents!"

But either way, the humble full stop is a problem, especially when you consider that you need one to end most sentences, not to mention decimal points, ellipses (...) and .coms. And yet it's not a click away.

Reforms of the French keyboard have tried to do away with this inconvenience, but these have never taken off.


Numbers are not prioritized

Writing the numbers on a French keyboard requires using the shift key each time.

That means the AZERTY keyboard prioritizes things like the accented letters (such as é) and brackets - and even the ampersand (&) over numbers. 

Why? The French language has a much, much higher usage of accented letters compared to English. In fact, most English writers don't even bother adding things like an accented e to words like café or fiancée anymore. 

In French, however, the é is more frequently used that a whopping ten letters in the alphabet. It makes sense to give it a key to itself, especially compared to y, w, z, and x. 

Other modified letters are also commonly occurring in French, and é, è, à, and ç all get their own key in the place of the numbers. 

Underscores and dashes

If you weren't confused enough already, try and find an underscore ( _ ). The matter of dashes and underscores is even confusing for the French, who call them a "tiret du 6" and a "tiret du 8" respectively, meaning a "six dash" and an "eight dash" because that's where you can find them on a keyboard.

To make matters worse, the underscore has its own key (no need for shift) and looks like a dash in the symbol. 


Finding the French symbols

Finding certain French symbols is made harder by the fact that computer brands make different shortcuts, resulting in an often frustrating guessing game.

As a result it's tough to find "double chevrons" (or « French quotation marks »), the capital squiggly C (Ç or c-cedilla), and ligatures - which are when two letters are joined together (like æ and œ).

The good news is, we're not alone. At least the French struggle with this too.



Join the conversation in our comments section below. Share your own views and experience and if you have a question or suggestion for our journalists then email us at [email protected].
Please keep comments civil, constructive and on topic – and make sure to read our terms of use before getting involved.

Please log in to leave a comment.

See Also