LATEST: Eurostar services resume as cause of flooded tunnel probed
Eurostar warned customers travelling from London on Sunday of potential delays after flooding forced the cancellation
all Saturday trains.
The first Eurostar train left London St Pancras International shortly after 8:00 am (0800 GMT).
Engineers had brought water in two tunnels in Kent in southern England under control meaning that at least one tunnel was useable, it said.
But Eurostar cautioned that "there will be some speed restrictions in place in the morning which may lead to delays and stations are expected to be very busy".
Saturday's massive disruption left some travellers in tears as they arrived at London's St Pancras Station to discover that two flooded tunnels in southern England had blocked the high-speed rail line to the continent.
Other travellers were left stranded in mainland Europe.
Earlier, High Speed 1 (HS1), which runs the railway line, had warned the volume of water in the tunnels was "unprecedented" and would take time to clear.
But late Saturday, Eurostar announced that services would run as scheduled on Sunday as "at least one tunnel can now be used".
"We're able to confirm that we'll be running our planned timetable tomorrow," the company posted on X, formerly Twitter. "Our stations will be extremely busy due to today's disruption."
Holiday plans 'ruined'
Dismayed Eurostar passengers earlier described their disappointment as their New Year plans were left in tatters by the cancellations, which affected an estimated over 30,000 people.
Newly-weds Nicole Carrera, 29, and her husband Christopher, 31, visiting from New York, said their plans to spend New Year's Eve at Disneyland Paris had been "ruined".
After earlier cancelling all trains up to 4:00 pm UK time (1600 GMT), Eurostar said flooding in the two tunnels had "not improved".
A frame grab taken from a handout video footage posted on the Southeastern Railway's X account on December 30, 2023 shows flooded water in a tunnel used by Eurostar trains, near Ebbsfleet International station in Kent, southern England. (Photo by Handout / Southeastern / ESN / AFP)
That had forced it to "take the unfortunate decision to cancel all services for the rest of the day".
Australians Christina David, 25, and Georgina Benyamin, 26, from Sydney, had planned to make Paris their final stop in Europe before flying home.
READ ALSO: Misery for Eurostar passengers over New Year
David said she felt "frustrated, angry, sad", adding that "there were lots of people crying" and that they now had nowhere to stay.
Eurostar runs services from London to Paris, Brussels and Amsterdam.
The services were cancelled after the flooding occurred near Ebbsfleet International station in Kent.
The company has not revealed what initially caused the flooding which began Friday night when water filled tunnels near Ebbsfleet International in Kent, blocking the high-speed rail line.
The spokesman said the cause of the flooding will be investigated, but added that there was no evidence to suggest it was caused by a burst pipe feeding the tunnel's fire safety system as had previously been suggested by a water company.
Footage shot in the tunnel had shown water gushing from a pipe and submerging the tracks.
Year of travel chaos
Simon Shaw, 36, and his wife Heather, 37, from central England, had been due to travel to the French Alps for a skiing holiday with friends and family.
"We just arrived and saw everything was cancelled this morning... it was chaos," Simon Shaw said.
The Eurostar chaos topped off a year of travel disruption for UK travellers due to strikes, storms and other problems.
Travellers to France in April endured waiting times of up to 16 hours at Dover due to larger than expected numbers and weather conditions.
In August, flights to and from the UK were hit by a technical fault affecting air traffic control systems, while in November Storm Ciaran saw ferry crossings and flights cancelled.
More than a year of walk-outs by rail workers over pay and conditions amid a cost-of-living crisis has also hit travellers.
Although the RMT rail union last month said its members had voted in favour of a pay deal, the Aslef union, which represents drivers, has yet to come to an agreement.
Eurostar is owned 55.75 percent by French state-owned SNCF Voyageurs.
It almost went bankrupt during the Covid-19 pandemic but was saved with a 290-million-euro bailout from shareholders including the French government.
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The first Eurostar train left London St Pancras International shortly after 8:00 am (0800 GMT).
Engineers had brought water in two tunnels in Kent in southern England under control meaning that at least one tunnel was useable, it said.
But Eurostar cautioned that "there will be some speed restrictions in place in the morning which may lead to delays and stations are expected to be very busy".
Saturday's massive disruption left some travellers in tears as they arrived at London's St Pancras Station to discover that two flooded tunnels in southern England had blocked the high-speed rail line to the continent.
Other travellers were left stranded in mainland Europe.
Earlier, High Speed 1 (HS1), which runs the railway line, had warned the volume of water in the tunnels was "unprecedented" and would take time to clear.
But late Saturday, Eurostar announced that services would run as scheduled on Sunday as "at least one tunnel can now be used".
"We're able to confirm that we'll be running our planned timetable tomorrow," the company posted on X, formerly Twitter. "Our stations will be extremely busy due to today's disruption."
Holiday plans 'ruined'
Dismayed Eurostar passengers earlier described their disappointment as their New Year plans were left in tatters by the cancellations, which affected an estimated over 30,000 people.
Newly-weds Nicole Carrera, 29, and her husband Christopher, 31, visiting from New York, said their plans to spend New Year's Eve at Disneyland Paris had been "ruined".
After earlier cancelling all trains up to 4:00 pm UK time (1600 GMT), Eurostar said flooding in the two tunnels had "not improved".
That had forced it to "take the unfortunate decision to cancel all services for the rest of the day".
Australians Christina David, 25, and Georgina Benyamin, 26, from Sydney, had planned to make Paris their final stop in Europe before flying home.
READ ALSO: Misery for Eurostar passengers over New Year
David said she felt "frustrated, angry, sad", adding that "there were lots of people crying" and that they now had nowhere to stay.
Eurostar runs services from London to Paris, Brussels and Amsterdam.
The services were cancelled after the flooding occurred near Ebbsfleet International station in Kent.
The company has not revealed what initially caused the flooding which began Friday night when water filled tunnels near Ebbsfleet International in Kent, blocking the high-speed rail line.
The spokesman said the cause of the flooding will be investigated, but added that there was no evidence to suggest it was caused by a burst pipe feeding the tunnel's fire safety system as had previously been suggested by a water company.
Footage shot in the tunnel had shown water gushing from a pipe and submerging the tracks.
Year of travel chaos
Simon Shaw, 36, and his wife Heather, 37, from central England, had been due to travel to the French Alps for a skiing holiday with friends and family.
"We just arrived and saw everything was cancelled this morning... it was chaos," Simon Shaw said.
The Eurostar chaos topped off a year of travel disruption for UK travellers due to strikes, storms and other problems.
Travellers to France in April endured waiting times of up to 16 hours at Dover due to larger than expected numbers and weather conditions.
In August, flights to and from the UK were hit by a technical fault affecting air traffic control systems, while in November Storm Ciaran saw ferry crossings and flights cancelled.
More than a year of walk-outs by rail workers over pay and conditions amid a cost-of-living crisis has also hit travellers.
Although the RMT rail union last month said its members had voted in favour of a pay deal, the Aslef union, which represents drivers, has yet to come to an agreement.
Eurostar is owned 55.75 percent by French state-owned SNCF Voyageurs.
It almost went bankrupt during the Covid-19 pandemic but was saved with a 290-million-euro bailout from shareholders including the French government.
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