Paris transport users to get compensation after strikes

The Local France
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Paris transport users to get compensation after strikes
A board displaying the closure of the Montparnasse metro station in Paris, early morning of January 19, 2023, as workers went on strike over French President's plan to raise the legal retirement age from 62 to 64. (Photo by STEPHANE DE SAKUTIN / AFP)

Metro, train and bus users in the Paris region, who were affected by the pension strikes in spring, may be eligible for refunds. You can apply starting Wednesday, July 5th.


If you were affected by the pension strike action on the Paris region's public transport system between January and April, then you may be entitled to a refund, according to transport provider Île-de-France Mobilités. 

Anyone holding a monthly or annual Navigo card, a reduced price card (either 50 or 75 percent discount), as well as students who benefit from Imagine R cards and seniors with the 'Navigo Senior' option who was affected by the repeated strikes in the early months of 2023 can qualify. 

More than two million passengers are expected to be eligible, as 29 lines on Ile-de-France public transport services failed to offer minimal services throughout the strike period in early 2023.

If you experienced one to three days of disruption - meaning your line or route did not offer minimal services - then you can qualify for a minimum refund of €10.

For those who encountered over four days worth of disruption, a reimbursement of €2.80 will be awarded for each day that minimum service (33 percent) was not offered, in addition to a 10 flat-rate amount to help compensate for 'hardship suffered by commuters'.

In total, passengers impacted will be able to benefit from between €10 to €91.30 worth of reimbursement. 


To access your reimbursement and apply for it, Île-de-France Mobilités will launch a dedicated platform on July 5th. For those with annual or monthly plans, you may be able to receive the refund  will receive the refund automatically.

Keep in mind, you will be required to prove that you hold one of the Navigo packages listed above and that you held it between January and April 2023, as well as proof that you were personally impacted by specific routes considered to have failed to offer minimum services.

You can find the list of lines and routes that qualify HERE.


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Boomer 2023/05/26 13:47
Boom ba da boom

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