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Warning: 6 of the most common scams in France to watch out for

From computer hacking to phone calls, a new report reveals that scams and frauds are unfortunately on the rise in France and the criminals are getting more sophisticated - here are some of the most common frauds to be aware of.

Warning: 6 of the most common scams in France to watch out for
Photo by Markus Spiske on Unsplash

France’s fraud and financial crime watchdog, Tracfin, has published its annual report, indicating that fraudulent activity has become both more frequent and more evolved in the last year.

The report highlighted the most significant forms of fraud tracked by the watchdog. In particular, it found that CPF (Compte Personnel de Formation) scams represented a significant proportion of the fraudulent activity registered this year. 

These are the scams the report highlighted:

The CPF scam: The Compte Personnel de Formation is available to all employees in France. Essentially, they are given access to money each year for free professional training (€800 for unskilled workers, €500 for full-time, skilled workers).

This is a real, government-backed scheme with a genuine website and app – it’s particularly useful for foreigners in France because the money can be used for French classes. Here’s how it works.

Unfortunately, however, the name is frequently used by scammers and Tracfin director Guillaume Valette-Valla warned that these scams have become more professional, often now involving transnational criminal organisations, particularly those located outside the EU, as well as shell companies that exist to siphon off the public money.

A lot of these scams involve SMS messages and phone calls warning people that they would lose their allowance and urging them to sign up to training courses have become increasingly frequent. These messages often contain fraudulent links asking recipients to enter their personal details onto dodgy websites.

The presence of CPF shell companies dramatically increased in 2021, according to the report. Tracfin received 116 reports of suspicion of shell companies, which is a significant increase from the 10 reported in 2020. 

For CPF fraud overall, the scams racked in accounted for over €43.2 million compared to €7.8 million a year earlier.

READ MORE: Beyond the scams: How to use France’s €500 training budget

The carte vitale scam – if you live in France your carte vitale is a vital document, allowing you to access publicly funded healthcare.

An increasingly common scam is sending a text message or email telling a person that their carte vitale is about to expire, and to click on the link and enter their details to keep it active. This is a scam, the carte vitale does not expire. If you need to make any changes to your card or request a new one if you have lost of stolen it, use your online Ameli account or visit your local CPAM office.

Driving scams – summer is the time of year when thousands of people – both locals and tourists – take to the roads for a trip away, and scammers often prey on drivers.

Some scammers operate at service stations, approaching non-French drivers and spinning them a sob story to try and extort money, while others operate insurance scams by pretending that you have damaged their car. There are also sporadic reports of ‘fake cops’ who try to issue on-the-spot cash fines to cars with foreign number plates.

Driving in France: The common scams thieves try on foreign motorists

Postal scams – it’s a very common experience to get a message from La Poste or a parcel courier telling you that you were out when they tried to deliver a package. Usually you will just need to arrange another time or head to the post office, but beware of text messages or emails telling you that there are outstanding charges for a parcel, with a link to enter your card details.

Couriers do not operate like this and if there are any outstanding postage or customs charges, you pay them in person not via a link in an email or SMS.

Ransomware attacks – France also saw a rise in ransomware attacks – particularly those targeting small businesses.

In 2021, the French National Agency for Information Systems Security (ANSSI) handled 203 ransomware attacks, compared to 192 in 2020 and 69 in 2019. This represents an increase of 194 percent increase in incidents handled in two years. These attacks were predominantly (over 52 percent) targeted at very small, small and medium-sized businesses.

Ransomware attacks are on the rise for two reasons: a lack of digital literacy and security, and an increased specialisation and professionalisation of the criminal ecosystem.

Fraud on government schemes: Tracfin also noted a rise in fraudulent declarations for government schemes, particularly those made available as emergency responses to the Covid-19 crisis.

These were mostly represented by misuse of compensation for short-time work, emergency aid for companies, self-employed people and business owners, and state-guaranteed loans.

Looking forward – the report also warned how NFTs (Non-fungible tokens) could constitute an additional fraud and cybersecurity risk for people across the country.

So far, Tracfin has received reports of scams involving NFTs whose value has been artificially increased (“pump and dump”), NFTs copying or plagiarizing original works without having the copyright or simply fake NFTs that disappear once they are downloaded from a fraudulent website. The watchdog also highlighted that NFTs could eventually be used for tax fraud. 

On top of tracking scams within France, Tracfin was also involved in tracking down the assets of Russian oligarchs after sanctions against Moscow went into place following the invasion of Ukraine, estimating that €1.18 billion worth of financial and non-financial assets have been frozen in France since the beginning of the conflict.

If you are contacted by a company and you are not sure if it is genuine, the French government has compiled a ‘blacklist’ of dodgy companies that frequently try and defraud people – you can find it here.

If you think you may have fallen victim to a scam, particularly if you have shared your banking information, the first step is to contact your bank. You can learn more about what to do in this scenario, HERE

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MONEY

Reader Question: Why did my French electricity bill increase by more than 4%?

The French government has capped electricity prices rises at four percent - but as with many French rules, there are certain exceptions.

Reader Question: Why did my French electricity bill increase by more than 4%?

Question: I read in the media that electricity prices in France are capped at four percent, but I just got a letter from EDF telling me that my bill is going up by almost 20 percent – is this a mistake?

The French government’s bouclier tarifaire (tariff shield), froze gas prices at 2021 levels and capped electricity price hikes to four percent – it remain in place until at least the end of 2022.

However, there are some customers who will see increases to their bills of more than that – here’s why: 

The regulated tariff rate

The French government involvement in price-setting doesn’t just happen during periods of energy crisis, normally regulated tariff prices are updated twice a year: usually on February 1st and August 1st.

Typically, this value is calculated by the CRE (commission de régulation de l’énergie) and it is based on several different factors, which are explained on this government website. These tariffs proposed by the CRE are then subject to approval by the ministers in charge of energy and the economy.

READ MORE: EXPLAINED: Why are French energy prices capped?

These affect the state-owned Engie (formerly Gaz de France), the mostly state-owned EDF and some local distribution companies. Around 70 percent of people in France get their electricity from EDF but other suppliers do exist in the market.

These alternative suppliers, like Direct-Énergie, Total Spring or Antargaz, are free to charge more – but don’t usually charge much above the EDF rates for obvious commercial reasons.

Basic rate

The government-set limit in price rises refers only to the basic rate (option base) for electricity.

This plan represents over 80 percent of the 32 million households connected to the electricity grid in France. So, there is a good chance you might be subscribed to this without even realising it. 

If you are on the basic tariff rate, your bill will not increase by more than four percent this year.

Other tariff options

However, other options for electricity bills do exist, including off-peak rates, green deals and fixed energy prices for a certain period.

Typically people who sign up for these will have been paying less for their electricity in the preceding months than those on the base rate.

However, there are certain special deals that are not covered by the four percent cap, and some users will find that their deal period has come to an end, they are then shifted onto the base rate – which is likely to represent a price increase for them of more than four percent.

It’s little consolation when faced with rising bills, but you will likely have been paying significantly less than customers who have been in the base rate for the past few years.

READ MORE: French government to continue energy price freeze until at least 2023

Kilowatt price

Because most electricity price plans are bafflingly complicated, the easiest way to compare is to look at the price per kilowatt-hour.

Your electricity bill consists of a fixed part, the monthly subscription (abonnement) and the variable part, which depends on the quantity of electricity consumed (in euro per kilowatt-hour, kWh). The latter part is what is concerned by the tariff shield of four percent.

Here is an example of what that might look like:

The mid-August base rate price per kilowatt-hour is €0.1740/ kWh, so if you’re with EDF they cannot charge you more than this rate.

Other EDF plans charge significantly less than that – for example the Vert Electrique Weekend deal has been charging €0.1080/kWh on weekends and €0.1434/kWh on weekdays. 

Bill rises

With the tariff shield, the average resident customer on the base rate will see a €38 rise on their bill this year, while professional customers will see an average of €60 rise. 

Without the tariff shield, electricity prices per residential (non-business) customer would likely have increased an average of €330 a year, according to the CRE.

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