French public warned over ‘deactivation’ bug in vaccine pass

People in France are being warned about a software bug that has caused some vaccine passes to deactivate, despite the holder being fully vaccinated with a booster shot. Here's what to do if this has happened to you.

French public warned over 'deactivation' bug in vaccine pass
The French TousAntiCovid app hosts the vaccine pass. Photo: Pascal Guyot/AFP

In France, the vaccine pass is required for entry to a wide range of public venues including restaurants, cinemas and museums. It is also required for some forms of transport, such as long-distance trains. 

All over 16s are required to use the pass if they want to access these venues. And practically everyone over the age of 18 has to have received a booster dose in order to hold a valid pass. 

You can find more details on how the pass works HERE

Vaccine passes can deactivate if the holder has not had a booster shot within the required time limit.

But now a warning has been issued of some passes deactivating, even for people who are fully vaccinated with a booster shot.

Who is affected?

This is a problem for people who have previously had Covid. 

France operates a ‘one infection = one dose of vaccine’ policy. This means that if you have been vaccinated with a two-shot vaccine (AstraZeneca/Pfizer/Moderna) and you are infected with Covid either before or after your first shot, you do not need a second shot. 

You do, however, need a booster shot.

To give a well-known example, French president Emmanuel Macron contracted Covid in December 2020. When his turn for a vaccination came round, he therefore had a single dose. Once boosters opened up for under 50s in November, he had his booster shot.

But in recent weeks, some people in this situation have received alerts via the TousAntiCovid app warning them that their vaccine pass would be deactivated. 

This is because of a software bug which was incorrectly interpreting the two doses – and which has reportedly now been fixed.

This doesn’t affect people who had two doses of vaccine but then caught Covid before they could get a booster – they can show their positive test result until they are able to get the booster shot.

What to do

If you have received such an alert, then fortunately there is a simple solution.

You should re-download proof of your latest vaccination certificate from the French public health system (Ameli) website.

You can then either scan the QR code on this certificate into the TousAntiCovid app or carry around paper proof of vaccination instead. Alternatively, you could get your vaccine pass printed onto a plastic card

If you do not have an Ameli account, you will have to take your most recent vaccination certificate to a vaccine centre of pharmacy and ask them to reissue it. 

Other bugs 

So far, the TousAntiCovid app has had a surprisingly small amount of software glitches, but there is one problem that affects people vaccinated in the UK.

Because NHS vaccination codes only last for 30 days, TousAntiCovid will deactivate once the code has expired. You therefore need to download a new QR code every 30 days from the NHS app to scan into TousAntiCovid and keep it activated.

Member comments

Log in here to leave a comment.
Become a Member to leave a comment.


France to scrap vaccine pass and mask rule

The French Prime Minister has confirmed that the rules on masks and vaccine passes will be scrapped in almost all venues from March 14th.

France to scrap vaccine pass and mask rule

The government had previously said that mid March was a likely date for relaxation of the rules, with the health minister adding targets around the number of cases and patients in hospital.

But Prime Minister Jean Castex, speaking on the TF1 TV channel’s lunchtime show, confirmed that the rules would be scrapped from Monday, March 14th.

Castex said: “After a fifth wave of Covid on an unprecedented scale, the health situation has been improving significantly for several weeks. In particular, the pressure on hospitals due to the epidemic has decreased significantly, allowing the lifting of emergency protocols and a gradual resumption of scheduled appointments and surgeries.

“Under these conditions, and while scientific models do not foresee any change in this favourable trajectory in the coming weeks, we can today announce new measures.”

From Monday, March 14th, masks will no longer be compulsory in any indoor spaces – with the exception of public transport, medical establishments and care homes. Private businesses will still be able to make mask-wearing a condition of entry.

Castex did not mention schools, but his office later clarified that masks will no longer be required in the classroom.

The government still recommends masks for at-risk positive and contact cases, symptomatic individuals and health care professionals.

The vaccine pass – currently required to access a wide range of venues including bars, restaurants, tourist sites and ski lifts – will also be suspended from March 14th.

A health pass – requiring proof of either vaccination or a recent negative Covid test – will still be needed to access venues with extremely vulnerable residents such as hospitals and care homes.


Covid case numbers have fallen tenfold since January, when daily cases peaked at over 100,000 a day. Although patient numbers in hospitals are also falling there were still 2,329 Covid patients in intensive care on March 2nd.

The targets previously set by health minister Olivier Véran were to have an R rate below 1, an incidence rate (cases per 100,000 people) below 500 and to have fewer than 1,500 Covid patients in intensive care.

On March 2nd the R rate was 0.63 and the incidence rate was 584.

There appears to be more doubt about whether the hospital target will be met – on March 2nd there were 2,329 patients in ICU, this has been falling steadily since the beginning of February and the current number is 24 percent lower than the previous week. However experts estimate the the occupancy is still likely to be at around 1,700 – above the target – by March 14th. 

France first introduced the health pass in summer 2021 before converting it into a vaccine pass – where a negative Covid test was no longer accepted – in January 2022.

In January it also added the obligation to have a booster shot in order to keep a working health pass and stipulated that this must be given within four months of the second dose – something that has proved a particular headache for tourists coming from countries which do not offer a booster after four months.

The requirement for all children aged 12 and over to have either a health or vaccine pass has also proved problematic for visitors from countries that do not have widespread vaccination programmes for children.

In France the vaccine pass has been credited with driving the high vaccination rate – over 90 percent of adults are vaccinated in France and 79.3 percent of the entire population have had at least one vaccine dose. Vaccination is open to everyone aged five and older.