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BREXIT

How roaming charges will hit travellers between the UK and EU in 2022

Trips between Europe and the UK and vice versa may well become more expensive for many travellers in 2022 as UK mobile operators bring back roaming charges. However there is some good news for all EU residents.

People look at their mobile phones.
How travellers between the EU and UK could be hit by roaming charges in 2022 (Photo by Daniel LEAL / AFP)

EU ‘roams like at home’ at least until 2032

First the good news. The European Union is set to decide to extend free roaming until 2032, so if you have your phone contract registered in an EU country you don’t have to worry about extra charges.

In addition to waiving the charges, the new regulation aims to ensure that travellers benefit of the same quality of service they have at home when travelling within the EU. If they have a 5G contract, for instance, they should also get 5G through the EU if possible. 

Under new rules, travellers should be given information about access to emergency services, including for people with disabilities.

Consumers should also be protected from prohibitive bills caused by inadvertent roaming on satellite networks when travelling on ferries or aeroplanes.

The final text of the new regulation was provisionally agreed in December. The European Parliament and Council will formally endorse it in the coming weeks.

UK companies reintroducing roaming charges this year

And now the bad news for travellers to the EU from the UK

Customers of UK mobile phone operators face higher fees when travelling in Europe this year, as some companies are bringing back roaming charges for calls, text messages and data downloaded during temporary stays in the EU.

This is one of the many consequences of the UK withdrawal from the European Union. Because of Brexit, the UK is no longer part of the EU’s “roam like at home” initiative which was designed to avoid shocking bills after holidays or business trips abroad.

The EU’s roaming regulation allows people travelling in the European Economic Area (EU countries plus Norway, Iceland and Liechtenstein) to make calls, send texts and browse the web using their regular plans at no extra cost. Switzerland is not part of the scheme, although some mobile phone providers offer roaming deals or special prices to cover travel in Switzerland.

Under EU rules, if the plan’s allowance is exceeded, the roaming fee is also capped at €0.032 per minute of voice call, €0.01 per SMS and €2.5 + VAT per gigabyte downloaded in 2022 (it was €3 + VAT in 2021). The wholesale price networks can charge each other is capped too.

The regulation was adopted for an initial period of five years and is due to expire on June 30th 2022. But the EU is preparing to extend it for another ten years. This time, however, the UK will not be covered. 

Which UK companies are reintroducing charges?

Three major UK network operators this year will reintroduce roaming charges for travels in the EU.

As of January 6th 2022, Vodafone UK will charge customers with monthly plans started after August 11th 2021 £2 per day to roam in the EU. The amount can be reduced to £1 per day by purchasing a pass for 8 or 15 days. Free roaming continues for earlier contracts, Data Xtra plans and for travels to Ireland.  

From March 3rd 2022, EE will also charge £2 per day to roam in 47 European locations, Ireland excluded. The new policy will apply to plans started from July 7th 2021. Alternatively, EE offers the Roam Abroad Pass, which allows roaming abroad for a month for £10. 

Another operator that announced a £2 daily fee to roam in the EEA, except for Ireland, is Three UK. The charge will apply from May 23rd 2022 for plans started or upgraded since October 1st 2021. The data allowance in monthly plans that can be used abroad is also capped at 12 gigabytes. 

O2 already introduced in August last year a 25-gigabyte cap (or less if the plan’s allowance is lower) to data that can be downloaded for free while travelling in Europe. Above that, customers are charged £3.50 per gigabyte. 

Other mobile operators said they have no intention to bring back roaming charges in the short term, but if won’t be surprising if they do so in the future. 

Sue Davies, Head of Consumer Protection Policy at UK consumer organisation Which? was disappointed at the changes and urged the UK and EU to “strike a deal on roaming charges” to stop companies “chipping away at the roaming benefits customers have become used to” and “prevent the return of the excessive charges people used to encounter.” 

By law, charges for mobile data used abroad remain capped at £45 per month and consumers can only continue data roaming only if they actively chose to keep spending. 

What about EU residents travelling to the UK?

In the EU, most mobile phone operators seem keen to continue free roaming for travels to the UK, but some have announced changes too.

In Sweden, Telenor aligned UK’s prices to those of non-EEA countries on May 1st 2021 while still allowing free roaming for some plans. 

Another Swedish operator, Telia, ended free roaming with the UK and Gibraltar on September 13th 2021 giving customers the option to access 200 megabytes of data for SEK 99 per day. People travelling to the UK can also buy a weekly pass allowing to make calls, send texts and download 1 GB of data. 

In Germany Telefónica Deutschland and 1 & 1 have extended current conditions for the UK until at least the end of 2022. However companies may keep other options open depending on negotiations with roaming partners. 

A1 Telekom Austria brought roaming charges back for the UK last June. Customers now have to pay €2.49 per minute for outgoing calls and €1.49 per minute for incoming calls if they are in the UK or Gibraltar. An SMS costs 99 cents and each 100 KB of data €1.49. 

This article is published in cooperation with Europe Street News, a news outlet about citizens’ rights in the EU and the UK. 

Member comments

  1. Reintroduction of roaming charges provides a strong incentive to make calls on WhatsApp or similar when one can use Wifi eg in a bar or restaurant, or when there’s a free Wifi signal in a city

  2. Another example of the stupidity of Brexit. In addition to roaming charges I am now unable to stream football and sport via NOW TV when in Spain. Before Brexit I could watch the English Premiership live in Spain, but no more.

  3. The solution is simple – if you have an account with a mobile operator who DOES insist on charging an EU surcharge, port your number to another who does not!

  4. Can someone explain how the £2 a day charge will be levied?
    Is it based purely on presence of the SIM card in the EU?
    (If so 30 days x £2=£60 extra)
    Is it based only on days when calls made?
    (If so 4 days per month x £2=£8 extra)
    Is it based on days when calls received?
    (If so 10 days per month x £2=£20 extra)
    ==
    The third one is unfair as I get unsolicited (nuisance) calls and most of
    them are unanswered. Why should the consumer pay more because a
    third party decides to call? Would 1979 Unfair Terms Act apply??

    The second one might be considered reasonable as it would be my choice
    whether or not to make a call.

    The first is exhorbitant. My existing bill is £15 and so this represents an
    increase of 400% (from £15 to £75!!).

    I need my UK phone with me in order to receive calls from banks etc with
    password and identity checks. Should I need to remove the SIM card and
    reinsert it just before making a banking transaction??

    First priority must be clarity on fee-assessment basis.
    Then we can mount a campaign re fairness.

    Meanwhile I am letting my old contract with EE carry on beyond its existing
    term. Will this avoid charges? If so, for how long?

  5. I’m going to Sweden and Norway for a month later this year (Covid-permitting!) and will probably buy a Swedish pay-as-you-go SIM card for that period – my phone has dual-SIM capability. I could also use WhatsApp or one of the other “free” systems.

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For members

MOVING TO FRANCE

The post-Brexit guide for Brits who want to move to France (and stay here)

Is it harder since Brexit? Yes. Is it impossible? Certainly not. Here's everything you need to know about navigating the French immigration system and moving to France as a UK national.

The post-Brexit guide for Brits who want to move to France (and stay here)

Moving to France as the citizen of an EU country is a considerably more straightforward experience – and that’s still the case for those Brits lucky enough to have dual nationality with an EU country such as Ireland.

For the rest, since Brexit they enter an unfamiliar world of immigration offices, visas and cartes de séjour – but this is only the same system that non-EU nationals like Americans, Canadians and Australians have always faced and plenty of them manage to move to France each year.

It’s just a question of knowing how to navigate the system:

NB – this article is for people making the move permanently to France from 2021 onwards, for second-home owners who want to spend time in France but keep their main residence in the UK – click HERE

Visas 

Brits are covered by the 90-day rule so if you want to make short visits to France you can do so without any extra paperwork (until 2023, that is), but if you want to come here to live, you will need a visa.

The only groups exempt from visa requirements are people who have dual nationality with an EU country (eg Ireland) or people who are coming as a spouse or family member of a UK national who is already living here and is covered by the Brexit Withdrawal Agreement – click here for full details.

It’s important to note that your visa has to be sorted before you leave the UK, so there’s no point coming over here as a tourist and then hoping to figure it out from France.

Almost all visas charge processing fees and you need to be prepared to create a big bundle of supporting documents, but the first thing to do is work out the type of visa that you need.

Here’s an overview of the most common types:

Spouse Visa

Contrary to popular belief, being married to a French person doesn’t exempt you from the visa process, but does make things a little easier if you decide to go for a spouse visa – you’ll be able to get a 12-month visa and you’ll have to register at the Immigration Office (OFFI) within three months of arrival. This will count as your residence card (more info on how to get residency later).

The good news is that the application is free but you’ll need a heap of documents including application forms, proof of marriage, proof of your spouse’s nationality, and a residence form. More info here.

Work Visa

If you intend to work in France then you have two options; get a work visa as a salaried employee or get an entrepreneur visa if you intend to set up your own business or work self-employed as a freelancer or contractor.

Employee visa – The toughest part of the employee visa is that you need to find a job first, rather than coming to France and then job-hunting. 

Once you find a job, you then need to have your work contract approved by the authorities at the French Labour Ministry (then again at the OFFI offices) and depending on the sector you work in your employer may have to apply for a work permit and justify why they’re hiring you and not a European.

If you’re bringing family on this visa, get the employer to start a file for them at the same time. You’ll need to fill in application forms, residence forms, and you’ll need to pay a processing fee.  

Entrepreneur – this applies for people who want to set up their own business (eg run a gîte or B&B) or work in an self-employed capacity including as a freelancer or contractor. 

The entrepreneur visa has different requirements, including a detailed business plan and proof of financial means – essentially you need to be able to demonstrate that you can support yourself even if your business idea or freelance career never takes off.

Here 2021 arrival Joseph Keen takes us through the entrepreneur visa: ‘Not too complicated but quite expensive’ – what it’s like getting a French work visa

Visitor Visa

This is for those who want to live in France but don’t have a job, a French spouse, or plans to study – it’s most commonly used by retired people and it brings with it the requirement to have a certain level of assets.

READ ALSO How much money do I need to get a French visa?

You’ll need: filled-in questionnaires and application forms, an undertaking not to work in France (not even working remotely for an employer back in the UK or setting up a gîte or B&B business in France), proof that you can support yourself in France, proof of financial means, proof of medical insurance, proof of accommodation in France, among other things. More info here

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Student visa

The good news is that the fee is around half that of the other long stay visas, at €50, and is usually shorter to process, but the bad news is that it’s no walk in the park.

You’ll need a series of documents from Campus France, financial guarantees and proof of enrolment at a French establishment of higher education. More info here

Au Pair visa

If you’re between the ages of 17 and 30, don’t mind a few household chores and quite like children, then this year-long visa could be right up your alley.

You’ll need all the usual forms, but also an “au pair contract” approved by the French ministry of labour, an invitation from your host family, and you’ll have to sign up to language courses for while you’re here. Read more about becoming an au pair here, and find out more on the visa info here

Talent Passport

If you qualify for it, there’s also the ‘talent passport’ which is really the best type of visa because it lasts for four years before you need to renew and you can bring family members on it. 

It offers a four-year work visa to people who can demonstrate certain business, creative or academic skills, or who have a provable reputation in their field – for example, scientific, literary, artistic, intellectual, educational, or sporting. The categories were recently expanded and cover quite a wide variety of fields. More info here.

Besides these options, there is always a scientist visa, an internship visa, and a diplomatic visa.

Next steps

Once you have decided which visa you need, you apply online, submitting all the required documents and a fee (usually around €80-€100). You will then need to make an in-person visit to the French consulate in London.

EXPLAINED: How to get a French visa 

Processing times for visas vary, but you should allow at least six weeks.

What else?

Once you have secured your visa you’re more or less ready to travel, but there are some other things to check.

Health insurance – some visa types, especially those for people who will not be working, require proof of health insurance and depending on the type of visa the GHIC or EHIC card is not always accepted.

If this is the case you will need to buy a private health insurance (not travel insurance) policy that covers the entire duration of your visa. Depending on your age and state of health these policies can be expensive, so you should factor this in to your financial calculations.

If you are a UK pensioner or student you might be entitled to an S1 form from the NHS – S1 is accepted as proof of health insurance for visa purposes.

Once you have been living in France for three months, you’re entitled to register in the public health system and get a carte vitale, but the process of getting the card can be quite lengthy, so it’s a good idea to have health cover for these early months even if it’s not a requirement of your visa.

Bear in mind the GHIC/EHIC doesn’t cover all types of medical expenses.

Driving licence – if you intend to drive in France then you can use your UK/NI licence with no requirement for an international driver’s permit.

The good news here is that the post-Brexit deal on driving licences also covers new arrivals, and means that after a certain period you can swap your UK licence for a French one without having to take the French driving test – full details here.

If you are bringing your UK-registered car with you, you will have to change its registration to French – here’s how.

Bank account – for everyday life in France you will likely need a French bank account, but many French banks require proof of an address, while landlords often won’t rent to you without a French bank account, creating something of a Catch 22. 

READ ALSO Everything you need to know about opening a French bank account

If you still have financial activity in the UK such as a rental property or a UK pension you will likely need a UK bank account too, but keeping UK accounts while resident in France is becoming more difficult. We spoke to a financial expert to get some tips

Taxes – this hasn’t changed since Brexit, but it’s something that often catches people out – if you live in France you need to file an annual tax declaration, even if you have no income in France (eg you are living on a pension from the UK). More details here.

If you still have financial activity in the UK – such as a property rental – you will usually also need to file a tax return in the UK, but while you have all the fun of doing two tax declarations every year, a dual-taxation agreement between France and the UK means you won’t have to pay tax twice on the same income. 

And how to stay in France

But once you’re in France, you might want to stay here. Think that getting your visa represents the end of your French paperwork? Dream on!

Depending on the type of visa you have you may be required to visit OFII (Office Français de l’Immigration et Intégration) on arrival to register and you may be required to undergo a medical examination or to take French classes if your language skills are a little basic.

Other types of visa require you to validate them at your local préfecture within a certain time period.

These ‘in country’ steps are important, so in between popping Champagne when your visa arrives, take the time to read carefully the accompanying documents and note down when you need to take the next steps.

Your visa will also need renewing, most initial visas last for one year, but there are exceptions.

The exact steps vary depending on your visa type, but the most common route is to apply for a residency permit (carte de séjour) so that you can stay longer than just 12 months – you usually apply for this two months before your visa runs out.

We look in more detail at the next steps HERE.

French administration is in the process of moving its immigration system online, but we’re now at the halfway stage where you can apply for some types of cartes de séjour online, but others require a visit to your local préfecture.

Once you’ve been here for five (continuous) years, you’re eligible for long-term residency, which does away with the annual paperwork.

And if you have been here for five continuous years (or three years if you completed higher education in France) and speak good French, then you can apply for French citizenship – if you’re game for a whole lot more paperwork.

READ ALSO Am I eligible for French citizenship?

You can also find lots more information tailored to UK nationals in our Brits in France section.

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