Why Paris railway stations are the worst rated in Europe

League tables of Europe's 50 largest railway stations saw France languishing in the bottom half - with the high number of strike days affecting France's ratings.

Why Paris railway stations are the worst rated in Europe
Passengers wait at Paris' Saint-Lazare station. Photo: AFP

The European Railway Station Index was compiled by the Consumer Choice Centre, which also produces the annual European Consumer Airport Index – in which French airports have also done badly in recent years due to strike delays.

READ ALSO French airports trail in world rankings yet again

The high number of strike days badly affected Paris stations' rankings. Photo: AFP

This is the first year that the group has ranked railways stations and it has selected the 50 largest stations in Europe and scored them on issues including facilities, cleanliness, number of destinations available, accessibility and days affected by strike action.

The highest rated French station was Paris' Gare du Lyon in 13th position which scored well for accessibility, choice of destinations and cleanliness.

However its overall score was dragged down by the 118 days in 2019 when Paris stations were affected by strike action.

France was hit by several separate strike actions in 2019, the most serious being the mass transportation strikes that began on December 5th and in the first few days saw just 10 percent of trains running.

There was also a 'surprise strike' declared in a safety dispute and a strike by maintenance workers at a Paris depot which affected services to and from the capital.

The next highest ranking French station was Gare du Nord which with a massive 700,000 passengers per day was the second busiest station on the list – beaten only by another Paris station – Châtelet-les-Halles.

Gare du Nord has long suffered with an image problem – dubbed “the squalor pit of Europe” in 2014 by John Lewis boss Andy Street – it is also crowded, poorly lit, scruffy and plagued by pickpockets and is in fact due a major refurbishment.

The €600 million revamp is due to be finished in time for the Paris Olympics in 2024, but has sparked controversy for plans to include a giant shopping mall.

READ ALSO How Paris' Gare du Nord station will look by 2024

The Index scores it 100 percent for cleanliness, but says that its signage is confusing. 

Paris' smaller Saint-Lazare and Montparnasse stations come in joint 19th and 20th places respectively, offering fewer destinations than Gare du Nord or Gare du Lyon but scoring well on cleanliness and clear signage.

Languishing at the bottom of the table taking up the last four places between them were three station on Paris' Metro and RER public transport network – Haussman-Saint Lazare, Châtelet-les-Halles and, in last place, Magenta.

Famously enormous and confusing, Châtelet-les-Halles is the busiest station on the list, with a whopping 750,000 passengers a day passing through (179 million a year). It is served by both the Paris Metro and the suburban RER network, which links it to international stations such as Gare du Nord and Paris' Charles de Gaulle airport.

It is a major interchange for the Metro, with six lines converging, plus three RER lines, and crossing the sprawling underground complex to change lines can take up to 15 minutes.

It is built underneath a shopping centre, which many of the exits lead in to, leaving many a confused tourist making multiple laps of the shopping mall before managing to escape.

During the December mass transportation strikes Paris commuters filmed scenes of appalling crowding at the station as thousands of people attempted to access the few services still running.


The Index takes the largest stations in Europe by passenger volume, which means that none of France's provincial stations were rated. Magenta, Haussmann-Saint-Lazare and Chatelet-les-Halles stations are all on the RER network which, by dint of being run by SNCF, qualifies them as train stations.

The station in the top spot was London's St Pancras with a low number of strike days, high passenger convenience and international destinations. 

The report authors added: “The fact that it also hosts the longest champagne bar in Europe did not influence this ranking.”

Zurich station came second while Germany had five stations in the top 10.

READ ALSO France facts: There has been a rail strike every year since 1947

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Travel in Europe: UK to scrap all Covid travel rules

The UK is set to scrap all Covid-19 travel restrictions in what the government described as a "landmark moment".

Travel in Europe: UK to scrap all Covid travel rules

Testing is no longer required for vaccinated travellers, but the UK government has announced that it will scrap all Covid-19 travel rules on Friday, March 18th.

“As one of the first major economies to remove all its remaining Covid-19 travel restrictions, this is a landmark moment for passengers and the travel and aviation sector,” said the Government in a press release. 

From 4am on March 18th:

  • Passengers going to the UK will no longer be required to fill out a Passenger Locator Form before travel;
  • Passengers who are not vaccinated will not be required to take a pre-departure Covid test, or a Day 2 test following arrival. Fully vaccinated travellers are already exempt from having to do this;
  • Hotel quarantine for travellers coming from ‘red list’ countries, of which there are currently none, will also be scrapped by the end of the month. 

“We will continue monitoring and tracking potential new variants, and keep a reserve of measures which can be rapidly deployed if needed to keep us safe,” said UK Health Minister Sajid Javid. 

The UK has lifted all Covid-related rules including mask rules and mandatory self-isolation if you test positive for Covid.

Some European countries still have Covid restrictions in place for unvaccinated people coming from the UK. 

Until March 18th

Until the new rules come into effect, all travellers are required to fill out a passenger locator form. 

Unvaccinated travellers are also required to take pre-departure test and a test on or before Day 2 following their arrival. 

The UK border officers will recognise proof of vaccination provided with an EU Covid Certificate.

For the UK “fully vaccinated” means 14 days after your final dose of a EMA/FDA or Swiss approved vaccine (Pfizer, AstraZeneca, Moderna, Johnson & Johnson). 

After a period of confusion, the UK government says that it will accept mixed doses administered in the EU (eg one dose of AstraZeneca and one of Pfizer).

However people who have only had a single dose after previously recovering from Covid – which is standard practice in some European countries – are not accepted as vaccinated by the UK.