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Scowling hotel boss wins sacking payout

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Scowling hotel boss wins sacking payout
How the hotel receptionist should have done it.
11:24 CEST+02:00
The manager of the Sofitel in Cannes has won €115,000 in damages after suing the company for firing her because she failed to smile at the customers.

Nadine Freville, who had been working as manager since 2000, was fired in 2004 for having an “inhospitable attitude towards the clientele”, as well as psychologically abusing a trainee and making defamatory insinuations against the director.

But the industrial tribunal of Cannes, eight years later, ruled her dismissal was “devoid of a real or serious cause”, and ordered the hotel to pay her €115,000 in damages.

Freville, who was also the head of the hotel’s union, had reportedly had several run-ins with her manager, and even filed a complaint against him for psychological abuse.

One month after the complaint was made, Freville was sacked.

The hotel will not be appealing the court’s decision.

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