Passengers on a high speed TGV train from Nice to Paris had to spend most of the night in a tunnel outside Marseille after their train broke down on Tuesday night.

"/> Passengers on a high speed TGV train from Nice to Paris had to spend most of the night in a tunnel outside Marseille after their train broke down on Tuesday night.

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Angry train passengers spend night in tunnel

Passengers on a high speed TGV train from Nice to Paris had to spend most of the night in a tunnel outside Marseille after their train broke down on Tuesday night.

Angry train passengers spend night in tunnel
Besopha

The 700 passengers were victims of a power cut just after 9pm.

An SNCF spokesman told The Local that a rescue operation was hampered by the fact the incident occurred during a tunnel.

“Our normal procedures were slowed down,” said the spokesman. “Also, there was no phone network available.”

He added that SNCF had 100 people working on the incident overnight.

A replacement train eventually arrived to take travellers back to Marseille’s main train station.

Angry passengers vented their anger as they disembarked at around 4.40am.

Several complained that train operator SNCF had not responded quickly enough.

“It was us who called the emergency services,” one passenger told BFM TV. “We forced people to open the doors because people were suffering. SNCF has no idea what it’s doing.”

“There was no air conditioning, no beer,” said another. “There were children in the train. It was really awful.”

“We spent seven hours in total in that tunnel,” another passenger told news channel LCI.

SNCF offered all passengers the option of spending time in a hotel if they wished although none accepted the offer.

Most passengers preferred to wait for a replacement train which SNCF provided. The train arrived at Paris’ Gare de Lyon station later on Wednesday morning.

Around 20 passengers accepted SNCF’s offer of a taxi back to their homes.

The company has also promised to refund all passengers double the cost of their tickets.

 

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TOURISM

How to find cheap train tickets in France

Travelling by train is one of the best ways to see France - even with a mandatory mask on. Here - from railcards to sales - is how you can make it even better by cutting the cost of your ticket.

A blue high-speed Ouigo low-cost TGV train arriving at  de l'Est railway station in Paris, with the the Sacre-Coeur Basilica in the background
From cheap services to railcards, here's how to save money on train travel. Photo: Joel Saget / AFP

Railcards are the most common way to cut the cost of a ticket. In some cases, the card can even pay for itself in one journey. France’s rail operator SNCF has a range of cards available for everyone from impoverished students to regular business travellers with an expenses account to burn.

But if you’re not a regular traveller there are also a range of offers plus cheaper services to opt for.

Let’s start with the railcards.

Liberté card

This one’s really for business travellers, who use the TGV or Ouigo and Intercite trains regularly. And it comes with a price to match – €399 for a year. This guarantees cardholders 60 percent off SNCF’s Business Première fares when travelling standard class, and  45 percent off Business Première fares when travelling 1st class. Plus, there’s between 25 percent and 50 percent off TER fares in certain regions, and it’s valid for use in other European countries.

Forfait pass

Effectively a season ticket, this one’s for commuters who regularly use TGV INOUI or Intercité services to get to work. Prices vary based on how much you travel, and you can get annual, monthly or weekly passes. Click here for a calculation of how much you will have to pay.

Avantage Senior 60+ card

SNCF relatively recently rebranded its railcards under the Avantage umbrella. If you’re aged 60 or over and travel occasionally with TGV Inoui, Intercités or TER in France, you will save 30 percent on first and standard class travel, for an annual fee of €49. And there’s 60 percent off ticket prices for up to three accompanying children aged between four and 11.

In fact, standard fares are capped for all destinations in France, no matter when you book. And that’s on top of a 30 percent guaranteed discount on 1st- and standard-class train tickets. 

You’re guaranteed affordable fares, even at the last minute. They’re currently capped as follows:

  • €39 or less for a short journey (under 90 minutes)
  • €59 or less for a medium-length journey (between 90 minutes and three hours)
  • €79 or less for the longest journey (over three hours)

Plus, there are savings on food and drink prices on the train – as well as other perks that are worth looking into.

Avantage Adulte Card

If you’re aged 27-59 and take TGV Inoui, Intercités or TER trains often, it’s worth looking into the Avantage Adulte card – which has replaced the Avantage Weekend and Avantage Famille cards – because you’ll save 30 percent on first and standard class tickets for the annual €49 fee.

Discounts extend to accompanying adults, and there’s 60 percent off ticket prices for up to three accompanying children aged between four and 11.

As with the Senior card, standard class fares are capped for all destinations in France. And you get the onboard perks too, including 15 percent off food and drink from the trolley.

Avantage Jeune Card

For anyone aged 12 to 27, the Avantage Jeune card will save you 30 percent on TGV Inoui and Intercité services that require booking for the annual €49 fee.

Standard class fares are capped for all destinations in France. And you get the onboard perks too, including 15 percent off food and drink from the trolley.

Other ways to save money

If you’re not a regular travellers and don’t want a railcard, there are other ways to save money when travelling.

Ouigo trains

SNCF’s low-cost TGV service offers high-speed cut-price travel in and out of Paris to 17 French destinations. There are drawbacks though, the trains have fewer on-board services and some of them only go to stations close to a city, rather than the city-centre station – so it’s worth checking when you book exactly where you will end up.

Children under 12 years of age can travel for €5 all year long, or €8 to or from a station in Paris.

Railcards are valid on Ouigo trains, cutting ticket prices further.

Happy Hour

Be aware of last-minute ‘Happy Hour’ deals on available on select days for selected Intercité trains to a selection of destinations around France. You could save up to 50 percent on ticket prices. And, yes, railcards are valid.

Ticket sales

Watch out, too, for announcements of when tickets are available for sale. From November 3rd, for example, rail tickets are available up to March 27, 2022 – and up to July 2, 2022, for Inoui tickets.

Early booking may get you a good deal, and SNCF offers regular deals particularly around peak travel times such as summer and Christmas. Downloading the SNCF app will get you advance notification of sales.

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