• France's news in English

Phone mix-up costs woman €200,000

Matthew Warren · 2 Sep 2011, 08:19

Published: 02 Sep 2011 10:23 GMT+02:00
Updated: 02 Sep 2011 08:19 GMT+02:00

Facebook Twitter Google+ reddit

A woman is taking legal action against mobile operator SFR after claiming the company's failure to let her keep her old phone number meant she lost the chance of a job.

The story, reported in newspaper Aujourd'hui, began when the woman, known as Meriem T, decided to switch mobile phone networks, from Orange to SFR.

The 46-year-old mother of three children from Châlons-en-Champagne in the east of the country, claims that she asked to keep her old number, but it was given to another customer who then started receiving her calls.

One of these calls was the offer of a job from a company in the Marne area which had already employed her and was offering further work, with the possibility of a permanent contract.

SFR admitted the mistake and, after giving the woman her old number back, offered her two free months subscription.

"It's too little given the damage that's been done," she told the newspaper. "I was waiting for that phone call, the company had said they would call in January if there was any work available."

"It's a missed opportunity," her lawyer said. "It's easy to offer a two month subscription…They can't treat their clients like that. They have to take responsibility."

The demand for damages of €200,000 have been calculated based on the salary she could have received for the job. 


Matthew Warren (news.france@thelocal.com)

Facebook Twitter Google+ reddit

Your comments about this article

Today's headlines
France given wake up call as it bids for Brexit business
The business district 'La Defense' in Paris. Photo: AFP

France clearly has some work to do if it really wants to pinch business from the UK post-Brexit.

Mouth fun? French words you just can't translate literally
Do you know the French word for throat-support? Photo: AFP

Word of warning: Don't translate French literally.

How France plans to help its stressed-out police force
Yellow smoke rises around French police officers in Paris holding a banner reading "Solidarity with our colleagues, police angry". All photos: AFP

Could these measures stop the cops from protesting?

'3,000 migrants dispersed' after 'Jungle' clearance
Photo: AFP

While thousands of migrants have been bussed out around France, new ones are arriving all the time and thousands of others have simply been dispersed aid agencies say.

Fifteen of the most bizarre laws in France
Photo: Matthew Powell/Flickr

A must read for anyone who wants to stay on the right side of the law in France.

Medieval town in south of France upholds ban on UFOs
The town of Châteauneuf-du-Pape. Photo: Aa77zz/Flickr

Aliens take note.

American tourist dies at French Riviera sex club
The Riviera resort of Cannes. Photo: AFP

American tourist reportedly fell five floors after being pushed outside the underground sex club in Cannes.

Paris: 'Flying' water taxis to be tested on River Seine
Photo: SeaBubbles

An in Seine idea surely? But tests will go ahead.

France joins fight for rich pickings from post-Brexit UK
Photo: AFP/DcnH/Flickr

France tries to woo EU's bank regulator and other agencies.

How speaking French can really mess up your English
Photo: CollegeDegree360/Flickr

So you've mastered French, but now it's time to learn English all over again.

The annoying questions only a half French, half Brit can answer
Sponsored Article
Last chance to vote absentee in the US elections
Forget Brangelina's chateau - here are nine others you've got to see
The must-see French films of the millennium - Part One
How life for expats in France has changed over the years
Why Toulouse is THE place to be in France right now
Video: New homage to Paris shows the 'real side' of city
The 'most dangerous' animals you can find in France
Swap London fogs for Paris frogs: France woos the Brits
Anger after presenter kisses woman's breasts on live TV
Is France finally set for a cold winter this year?
IN PICS: The story of the 'ghost Metro stations' of Paris
How to make France's 'most-loved' dish: Magret de Canard
Welcome to the flipside: 'I'm not living the dream in France'
Do the French really still eat frogs' legs?
French 'delicacies' foreigners really find hard to stomach
French are the 'world's most pessimistic' about the future
Why the French should not be gloomy about the future
This is the most useful French lesson you will ever have. How to get angry
Why is there a giant clitoris in a field in southern France?
French pastry wars: Pain au chocolat versus chocolatine
Countdown: The ten dishes the French love the most
Expats or immigrants in France: Is there a difference?
How the French reinvented dozens of English words
jobs available